Are you an organised and ambitious individual looking to kick-start your career within a supportive and growing business? Whether you’re a strong Administrator with some office experience or a motivated school/college leaver keen to learn, this could be the perfect opportunity to join a successful team that genuinely invests in its people. This is a brand-new role created to support a busy Sales team due to increasing workloads and business growth. You’ll join an experienced and supportive department where several team members have built long-term careers within the business, providing an excellent environment for learning and development.
The Role
Working closely with Sales Account Managers and the wider business, you’ll play a key role in ensuring customer orders, quotations, and sales administration are processed accurately and efficiently. Acting as a central point of communication between customers, suppliers, and internal departments, you’ll help deliver an outstanding customer experience while developing valuable commercial and administrative skills. This role offers excellent long-term career progression, with opportunities to grow your responsibilities as your experience develops.
Key Responsibilities
- Provide administrative support to Sales Account Managers and the wider Sales team.
- Prepare quotations, proposals, order documentation, and customer correspondence.
- Process and monitor customer orders, ensuring information is accurate and up to date.
- Liaise with customers, suppliers, and internal departments regarding enquiries and orders.
- Maintain and update CRM records and customer information.
- Assist with contract renewals and ongoing account administration.
- Support incoming customer calls and email enquiries.
- Undertake customer follow-up activities and provide exceptional service.
- Assist with reports, documentation, and ad-hoc projects as required.
- Provide holiday and sickness cover across the wider team when needed.
Skills & Experience
- Confident and proactive personality with excellent communication skills.
- Strong organisational skills and attention to detail.
- Eager to learn and develop within a long-term career opportunity.
- Able to build relationships and communicate effectively with colleagues and customers.
- Comfortable using Microsoft Office applications including Word and Excel
- Previous administration, customer service, retail, hospitality, or office experience would be beneficial.
- Suitable for ambitious school or college leavers looking to begin a professional career.
What’s on Offer?
- Full training and ongoing development.
- Opportunity to study towards further qualifications/apprenticeship programmes.
- Clear career progression within a growing business.
- Supportive and friendly team environment.
- Long-term career opportunity with a business that values loyalty and development.
- 9:00am – 5:30pm, Monday to Friday
If you’re enthusiastic, driven, and ready to build a successful career within administration and sales support, we’d love to hear from you.
