Key Account Support Coordinator

  • Permanent
  • Windlesham
  • Up to £30,000 DOE USD / Year
  • Salary: Up to £30,000 DOE

Windlesham

£30,000

About the Role

We’re looking for a proactive and organised Key Account Support Coordinator to support a portfolio of client accounts. You’ll act as a key link between clients and internal teams, helping ensure smooth communication, efficient service delivery, and high levels of client satisfaction.


Key Responsibilities

  • Act as a point of contact for client accounts
  • Support communication between clients and internal teams
  • Handle enquiries, issues, and service requests promptly
  • Assist with resolving complaints and improving processes
  • Manage helpdesks, client portals, and raise purchase orders
  • Support reporting, KPI tracking, and client reviews
  • Work closely with colleagues to ensure client requirements are met

About You

  • Strong client service and communication skills
  • Organised with the ability to manage multiple tasks
  • Proactive and solutions-focused
  • Confident working independently and as part of a team
  • Experience with Microsoft Office and CRM systems

Ref: 08537

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”