Customer Support Analyst

  • Full Time
  • Guildford
  • £21,000 - £25,000 USD / Year
  • Salary: £21,000 - £25,000

This growing, multi office business based in the heart of Guildford are looking for dynamic, switched on go getter with a passion for technology and a drive to succeed? If you are just starting out or have some experience and want to work for a company that offer a competitive starting salary, private healthcare, fantastic social events and the chance to develop and grow within a progressive and successful industry then this could be the role for you!

Duties:
Assisting clients with day to day enquiries.
Offer a 5* service to all clients, responding to their queries in a professional and efficient manner.
Provide a knowledgeable and detailed service to all clients enquiring about the products and service.
Be adaptable in your approach ensuring that all clients regardless of their technical knowledge get the highest level of customer service.

Skills
An excellent telephone manner
Ability to remain calm under pressure
Have a passion for people
Proficient user of MS office

For more information on this great opportunity and to know more about my client and their benefits please contact Ellie for more information

Ref: 07862

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”