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Customer Service & Administration Assistant

  • Permanent
  • Farnham
  • Up to £26,500 DOE USD / Year
  • Salary: Up to £26,500 DOE

Customer Service & Administration Assistant
Farnham (Hybrid after probation)

£26,500


Are you highly organised, customer-focused and looking for an opportunity to develop your career? We are recruiting for a Customer Service & Administration Assistant to join a friendly and supportive team based in Farnham.

This is an excellent opportunity for someone with strong communication and administrative skills who enjoys helping people, managing multiple tasks and ensuring excellent service delivery. Full training will be provided.

Key Responsibilities

  • Communicating with customers by telephone, email and post to answer queries, request information and provide updates.
  • Providing administrative support to ensure work is completed accurately and on time.
  • Recording and maintaining accurate financial and customer records.
  • Updating databases and client information systems.
  • Managing both electronic and paper-based documentation.
  • Following established processes and helping to identify improvements to enhance efficiency and customer experience.

Skills & Experience

  • Strong organisational skills with the ability to prioritise workload and meet deadlines.
  • Excellent communication skills with a professional and confident telephone manner.
  • Proactive, flexible and able to work effectively in a busy environment.
  • Committed to delivering outstanding customer service.
  • Good IT skills including Microsoft Word, Excel and Outlook.
  • Eager to learn and develop new skills.

If you are looking for a varied role within a supportive team where you can learn, develop and build a long-term career, we would love to hear from you.


Ref: 08792

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele