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Credit Controller – 6MFTC

  • Permanent
  • Chertsey
  • Up to £31,000 DOE USD / Year
  • Salary: Up to £31,000 DOE

Credit Controller – 6-Month Fixed Term Contract

Chertsey
£31,000 pro rata


Are you an experienced Credit Controller who thrives on delivering results, building strong relationships and improving processes?


This is a fantastic opportunity to join a forward-thinking organisation at an exciting stage of growth and transformation. In this role, you will play a vital part in managing customer credit, maximising cash collection, and supporting the delivery of excellent customer service across the business. You will also gain exposure to new systems and evolving processes launching in April 2026, offering valuable experience in a dynamic environment. We are looking for someone curious, proactive and confident in challenging the status quo-someone who enjoys solving problems and making a measurable difference.


Key Responsibilities:

Resolve outstanding account queries directly with customers

Proactively chase debt via telephone and email, issuing letters before action where required

Reconcile customer accounts and manage unallocated payments

Send statements, copy invoices and dunning communications

Upload invoices to customer portals and produce consolidated invoices when needed

Carry out credit checks for new and existing customers for approval

Release held orders within core systems and monitor daily

Process refunds and prepare legal documentation where necessary

Maintain accurate Direct Debit mandates and customer records

Provide team cover and support wider Credit Control activities

Cash posting, month-end activities and reporting accuracy

Inbox management and customer correspondence

Manual credit/debit adjustments and ad-hoc Credit Control tasks

Skills & Experience:

Proven experience in a similar Credit Control role within a commercial environment

Strong numerical, analytical and problem-solving abilities

Confident communicator with excellent telephone and written skills

High attention to detail with strong organisation and time management

Ability to prioritise, multitask and work effectively under pressure

Proficient in Microsoft Office; experience with Oracle and ServiceNow desirable

Minimum GCSE Mathematics grade 4-6 (or equivalent)


Ref: 08492

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele