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Customer Service Assistant

  • Permanent
  • Walton-on-Thames
  • Up to £25,500 DOE USD / Year
  • Salary: Up to £25,500 DOE

Customer Service Assistant

Walton-on-Thames

£25,500pa

Benefits:

· Opportunities for career progression

  • Hybrid working

· Supportive and friendly working environment

  • Private medical cover

· Life insurance

· Modern facilities with free parking

· Comprehensive training and development opportunities

We are seeking a passionate and enthusiastic Customer Service Assistant to join our client’s team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.


Key Responsibilities:

· Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach

· Handle day-to-day client queries and respond to emails promptly and efficiently

· Contact and liaise with suppliers to ensure smooth operations and compliance

· Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately

· Assist the sales team by preparing quotations and supporting the sales process

· Ensure clients remain compliant with all necessary regulations through proactive communication and support

Experience Required for This Role:

· Proven numeracy and analytical skills to support administrative and financial tasks

· Strong communication skills, with the ability to build and maintain relationships effectively

  • Proficiency in Microsoft Office applications (Word, Excel, Outlook)

· Excellent organisational skills, with a keen eye for detail

· A self-motivated team player with a flexible working approach

· Ability to work well under pressure while maintaining a high standard of work

Why Join Our Client’s Team?

· Be part of a supportive and collaborative work environment where your contributions make a real impact

· Gain valuable experience and training opportunities to support your career growth

Equal Opportunities Statement

Our client is an Equal Opportunities Employer that values diversity and is committed to creating an inclusive workplace for all. Applications are welcomed from suitably qualified candidates regardless of race, ethnicity, disability, age, religion or belief, sex, sexual orientation, gender identity, marital status or socio-economic background. We are committed to making reasonable adjustments where needed to ensure that everyone has the opportunity to succeed.


Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity!

Ref: 08663

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele