Customer Service Advisor

We are seeking a confident and hardworking Customer Services Advisor to join a dynamic and growing team. This role is perfect for someone passionate about delivering exceptional customer support and ensuring the highest levels of service.
Benefits Package:
Friendly and collaborative working environment
On-site parking
Monday to Friday, office-based hours
As a Customer Services Advisor, you will be at the forefront of delivering exceptional support to both customers and the team. Your responsibilities will range from managing inbound customer enquiries and maintaining client records to ensuring compliance with data protection standards. If you thrive in a fast-paced environment and have a customer-first mindset, this role is ideal for you!
Key Responsibilities Include:
Responding to inbound customer inquiries via phone, email, and post in a timely and professional manner.
Maintaining and producing accurate client documents.
Ensuring compliance with data protection regulations during all customer interactions.
Escalating complex customer issues to management when necessary.
Providing comprehensive administrative support to the team.
Updating and managing client records efficiently
Experience Required for This Role:
Ideally 1 year in an office-based customer service role
Excellent verbal and written communication skills
Strong IT proficiency
Ability to perform well under pressure in a fast-paced environment
Keen attention to detail
Apply today to become a key part of a friendly team in a growing company where your skills and contributions truly make a difference!

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